Macy’s charges debit cards twice | The Frugalista

Macy’s charges debit cards twice

by frugalista on January 7, 2009

This is a Frugalista public service announcement: On the Saturday before Christmas, Macy’s debited some cards twice on accident.

From a Dallas Morning News article:
Macy’s Inc. spokesman Ed Smith said a "very small number" of customers were affected, but he didn’t know exact figures.

"Macy’s had a system issue on Saturday, Dec. 20, from 1 to 2:45 p.m. at stores in Macy’s Central and East divisions, which may have caused multiple debits to some customers’ checking accounts," he said. "The problem has been identified and corrected."

Macy’s Central division, which includes Texas, has 236 stores in 18 states in the South and Midwest. The East division operates 253 stores in 20 states and the District of Columbia.

Mr. Smith said Macy’s "has communicated with customers’ banks. The banks will credit customers’ checking accounts."

The glitch affected only debit cards and not credit cards, Mr. Smith said.

Yikes! I check my bank account online about once a day. But I never check those paper statements. I need to check the paper statements,too. Who knows what lurks?

Do you check your credit or debit card statements? Have you ever had an account compromised by a business? What happened?

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